PRIVACY POLICY

Last Updated: 08/09/2025

NEX-GEN ENGINEERING PTE. LTD (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to safeguarding your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data, including how our appointed Service Provider (who also acts as our Data Protection Officer (DPO)) processes data on our behalf as part of order fulfilment and related outsourced business processes.

For questions, feedback, or complaints, please contact our DPO at:
jayson.rukshan@hayleysfentons.com

1. Applicability of this Privacy Policy

This Privacy Policy applies to you when you:

Visit our website www.nexe.sg (“Website”);
Use or interact with our services, including sales, marketing, or events (“Services”);
Provide personal data to us in the course of business interactions.

By using our Website and Services, you consent to the collection, use, and disclosure of your personal data in accordance with this Policy.

2. Definitions

“Personal Data”: Data, whether true or not, about an individual who can be identified from that data (e.g., name, contact details, identification numbers).

“Service Provider”: A third-party partner engaged by us to process personal data, fulfil orders, and perform business process outsourcing (BPO) activities.

“Usage Data”: Information automatically collected when you access our Website (e.g., IP address, browser type, device settings).

“You”: The individual, company, or organisation accessing or using our Services.

3. Collection of Personal Data

a. Data you provide directly

Contact details (name, phone number, email, mailing address);
Company or job-related details;
Preferences, enquiries, or feedback you submit to us.

b. Data collected automatically

Device and technical information (IP address, operating system, browser type);
Website usage data (pages viewed, time spent, actions taken);
Location data, if enabled on your device.

c. Data from Service Providers and partners

As our Service Provider handles order fulfilment and certain processing activities as part of a BPO arrangement, personal data collected during these processes may be shared with and processed by them.

4. Use of Personal Data

To provide and maintain our Services;
To register and manage accounts;
To fulfil orders and deliver contracted products or services (carried out by our Service Provider as BPO partner);
To communicate with you regarding updates, alerts, and administrative matters;
To send marketing or promotional communications (with consent or as permitted by law);
To improve our Website, Services, and client experience;
To comply with legal and regulatory obligations;
To evaluate business transfers such as mergers, acquisitions, or restructuring.

We will not use personal data for purposes beyond those for which it was collected, unless required or permitted by law.

5. Disclosure of Personal Data

With Service Providers: Our appointed Service Provider performs order fulfilment and related outsourced processing on our behalf and also serves as our Data Protection Officer (DPO). They are contractually bound to process personal data only for the stated purposes and to ensure PDPA-compliant safeguards.
With Affiliates and Business Partners: To facilitate joint offerings or support services.
For Business Transfers: During mergers, acquisitions, or restructuring.
For Legal Compliance: Where disclosure is required by law or by government authorities.
With Consent: For any additional purpose you explicitly authorise.

We do not sell, rent, or trade personal data for marketing purposes.

6. Retention of Personal Data

We retain personal data only as long as necessary to fulfil the purposes stated in this Policy or as required by law. When data is no longer needed, it will be securely deleted, anonymised, or otherwise disposed of.

7. Cross-Border Data Transfers

Your personal data may be transferred outside Singapore to our Service Provider, who performs order fulfilment and DPO functions on our behalf.

We will ensure that such transfers comply with the Transfer Limitation Obligation under the PDPA and that the Service Provider is contractually bound to provide a standard of protection comparable to that required under Singapore law.

8. Your Rights under the PDPA

Access the personal data we hold about you;
Request corrections to inaccurate or incomplete data;
Withdraw consent for the collection, use, or disclosure of personal data;
Request deletion of personal data, subject to business and legal requirements.

To exercise these rights, contact our DPO at
jayson.rukshan@hayleysfentons.com.

9. Data Security

We implement reasonable technical, organisational, and physical safeguards to protect personal data. However, no system is entirely secure. Transmission of personal data is at your own risk, and you are encouraged to maintain the confidentiality of your credentials (if any).

10. Data Breach Notification

In accordance with the PDPA, if a data breach occurs that may result in significant harm or involves large-scale personal data, we will notify the Personal Data Protection Commission (PDPC) and affected individuals as required.

11. Links to Third-Party Sites

Our Website may include links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing any personal data.

12. Updates to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on
www.nexe.sg,
with the “Last Updated” date shown above.

13. Contact Information

Email:
jayson.rukshan@hayleysfentons.com
Name: Jayson Rukshan Perera
Designation: IT Manager
Phone: +94 76 326 9567
Address: 180, Deans Road, Colombo 10, Sri Lanka